If your business has leveraged IT outsourcing, you know there are pros and cons with outsourcing parts or all your IT. Here is a review of upcoming IT outsourcing trends you may want to consider.

Organizations are becoming much more strategic, and technology that aligns with your business goals helps to achieve the strategy. Areas of expected growth in IT outsourcing are automation, anything-as-a-service, and data management.

Anything-as-a-Service (XaaS)

XaaS is a general, collective term that refers to the delivery of anything as a service. It recognizes the vast number of products, tools and technologies that vendors now deliver to users as a service over a network — typically the internet — rather than provide locally or on-site within an enterprise. The concept started with software (SaaS) but also includes Platform (PaaS) and Infrastructure (IaaS).

With providers being able to customize IT services in a true vendor agnostic platform, IT leaders can get a more competitive outsourcing model where service providers compete on delivering business outcomes.

Artificial Intelligence and Robotics

The debate on whether robots will replace humans is over. More companies are increasingly showing interest in using Artificial Intelligence (AI) and Robot Process Automation (RPA). IT outsourcing agencies will scale up to accommodate this demand, both in skills and capacity.

A Deloitte report ‘The Future of Outsourcing as We Welcome AI Software: Robotic Process Automation’ clearly highlights the service-provider capabilities around RPA could be the deal maker when it comes to IT outsourcing contracts.

5G and Emerging Technologies

The demand to incorporate emerging technologies such as the Internet of Things (IoT), blockchain and augmented and virtual reality – coupled with the looming launch of 5G networks – will create a high demand for experienced specialists in these fields. Enterprises will be looking to bring on outsourcing agencies to help launch and leverage these technologies.

IT Outsourcing Professionals

The outsourcing marketplace will be full of opportunities for virtual/remote IT professionals, independent agencies and freelancers. The demand for qualified IT professionals is strong and with so many new technologies emerging like big data, robotics, machine learning and opportunities with Bitcoin – there will be a need for specialists in all of these fields.

Ready for a New IT Challenge?

Change is part of the technology industry. If you are ready for a career change, reach out to the Jarvi Group today!

Jarvi Group

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Grand Rapids, MI 49504


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