Digital technology isn’t just changing the technical ways that people do their jobs; it’s also changing the way managers approach theirs.

From collaboration platforms to automation to Big Data and analytics, the modern manager is responsible for a lot more than filling out timesheets for payroll. Today’s managers have to be able to coordinate a team that may include people working half a world away. Company managers are also the face of the company when it comes to embracing automation, a technology that many see as threatening to their way of life.

The rise of technology has also affected the culture of the modern workplace, and as a result, managers are having their roles redefined. Technology has increased transparency across our society, and this has led to flatter corporate hierarchies. Managers are now expected to be able to contribute value beyond basic management functions.

While every industry and every company aren’t being disrupted equally by technology, those in management cannot afford to hide their heads in the sand. Managers need to embrace the changes and position themselves for opportunities for the future.

Below is a shortlist of management skills that are essential in the digital age.

Willingness to Learn New Technology

Manual labor, creative fields and countless other domains are increasingly being affected by digital technology. If you have avoided embracing new technology until now, that avoidance must end.

Look for every opportunity in your professional life to get educated on the most recent devices and applications. You should even be embracing new technology in your personal life, as technological trends often cross over from the personal world to the professional.

Results Focused

Driven by the embrace of Big Data, quality is becoming more quantifiable and more important. Increasingly, managers must work in developing workplace environments that motivate staff members to create quality work. Organizations will likely begin compensating staff members more for their results, not the amount of time on the clock. Supervisors will be the point of contact for shifting to a results-focused approach, motivating their staff to work both smart and hard.

Emotional Intelligence

While some things are changing in the digital era, many are remaining the same. Modern managers still must have a high emotional IQ, which is defined loosely as an awareness of yourself, being able to control your emotions, and managing emotions in social contexts.

Digital technology is, however, changing how emotional intelligence is applied. For instance, it must be able to master the emotional nuances of communicating delicate subjects over email, phone, video chat, text thread, and countless other communication platforms.


As companies flatten, the internal focus will increasingly be horizontal, not vertical. Supervisors will be asked to organize project teams to jump on opportunities and handle issues.

Furthermore, as work becomes more project-based, solutions to vital issues will require collaborative solutions. A manager must be able to build a team that can be effective and versatile.

We Can Connect You to Exciting Opportunities in Management

At Jarvi Group, we regularly connect job seekers to opportunities in management. Please contact us today to find out how we can support your managerial career.

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Grand Rapids, MI 49504


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